Have you seen the cracks in the system up close?
Whether you're a frontline worker, a carer, a young person, a parent, or someone who's walked beside the system — your story matters.
This page is a safe space to share what you've seen, felt, or experienced within NSW’s child protection, justice, education, or social services systems.
We believe change begins when truth is spoken. Every submission helps us shine a light on what’s really happening and why things must change.
📩 Your name is optional. Your story will never be shared without your permission.
If you or someone you know is feeling overwhelmed or needs immediate help, please reach out to one of the support services below. You are not alone.
📞 Lifeline Australia
13 11 14 – 24/7 crisis support and suicide prevention
www.lifeline.org.au
📞 Kids Helpline
1800 55 1800 – 24/7 free counselling for young people aged 5–25
www.kidshelpline.com.au
📞 Beyond Blue
1300 22 4636 – 24/7 support for anxiety and depression
www.beyondblue.org.au
📞 Suicide Call Back Service
1300 659 467 – 24/7 counselling for people affected by suicide
www.suicidecallbackservice.org.au
📞 MensLine Australia
1300 78 99 78 – Support for men with mental health and relationships
www.mensline.org.au
📞 13YARN
13 92 76 – 24/7 crisis support for Aboriginal and Torres Strait Islander peoples
www.13yarn.org.au
📞 QLife
1800 184 527 – 3pm–12am peer support for LGBTIQ+ communities
www.qlife.org.au
📞 NSW Mental Health Line
1800 011 511 – 24/7 access to mental health professionals
📞 FriendLine
1800 424 287 – Friendly chat line to combat loneliness
www.friendline.org.au
Submissions are stored securely and reviewed with care. No story will ever be shared publicly without your explicit consent.
Please note:
This form is not a crisis reporting tool. However, if a submission contains information indicating that a child is currently at risk of harm, we are legally obligated under NSW mandatory reporting laws to notify the appropriate authorities.
Your safety, and the safety of children, come first.
🚨 If a child is in immediate danger, please contact the NSW Child Protection Helpline on 132 111 or call emergency services on 000.



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